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Corporate Services
Our agency is
headquartered in Waltham, Massachusetts. We have affiliated offices from coast
to coast and multiple satellite locations in the U.S., as well as corresponding
offices worldwide.
Our management team
is very actively involved in all aspects of the agency operations, and is
readily available for client consultations and issues that require a quick
decision or commitment.
Value Added Services
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Upgrades available
through strong industry contacts,
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Passport and Visa
services,
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Outstanding savings
on leisure travel for employees,
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Preferred hotel
program and after-hours service.
Cost Savings Opportunities
OT&T delivers
exceptional cost saving through:
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Consolidator Fares,
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Negotiated corporate
discounts -by leveraging our industry position, relationships and seasoned
negotiating skills,
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Experienced travel
counselors.
OT&T vs. the mega agency
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Renowned for highest
personable and personalized service,
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Direct access to
OT&T senior management,
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Quick to respond to
customer needs,
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OT&T staff delivers
more cost effective operations.
OT&T delivers the
highest quality of a smaller agency while providing the state-of-art technology
to manage your travel expenditures
Technology
The most widely
used reservations system received its eighth consecutive World Travel Award for
the World's Leading Computer Reservation System (CRS) and Global Distribution
System (GDS).
CORRE (Centrally
Operated Reservation Review) quality control system, Checks for
lowest available fares before and after ticketing on existing and alternate
flights every 3-4 hours then notifies the booking agent of lower fare option, Checks
waitlist clearance, Preferred seat
finder continually searches for customer seat preference (aisle, up-front…), MIS reports
provided monthly and ad hoc, Exception
reports, Cost
savings/avoidance.
OT&T's corporate online self-booking system accessible 24x7 via the
Internet
Itineraries available via e-mail or OT&T website
24x7,
E-ticket receipts available via e-mail or OT&T
website 24x7,
On-line destination and information via OT&T
website 24x7,
WorldwideWeb access for internet travel sites and
pricing,
Email access at all offices.
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